Frequently Asked Questions
How do I get my car back?
Bring a valid ID, proof of ownership, and payment to our storage location during business hours to release your vehicle.
How long do I have to get my stuff?
Personal items can usually be collected during office hours within a limited time after the tow.
Why did you tow my car?
Your vehicle may have been towed for parking violations, accidents, breakdowns, or at the request of law enforcement or property management.
What is a courtesy tow / tow by the hour?
It is a short-distance tow requested for safety or traffic control and is charged based on time, not distance.
Why is there a lien on my vehicle?
A lien is placed when towing and storage fees remain unpaid for a certain period, as allowed by state law.